SHIPPING POLICY
Shipping Policy
Order Processing
All orders are processed within 1–2 business days after purchase.
Once your order is shipped, you’ll receive a confirmation email with a tracking number, so you can follow your package every step of the way.
Shipping Times
We ship internationally to bring our products to cat parents worldwide 🐾
- Estimated delivery time: 7–12 business days
- Delivery times may vary depending on location, customs, or local carrier conditions.
Please note: these are estimated timelines, not guarantees — but most orders arrive well within this window.
Tracked & Insured Shipping
Every order is fully tracked and insured for your peace of mind.
If your package is delayed, lost, or arrives damaged, just reach out to us — we’re here to help.
Questions?
If you have any questions about your order or shipping status, contact us anytime at support@purrlove.co and our team will be happy to assist.